Order Processing addon for ACT CRM

Customers want to know when their orders have been received, where in the process their goods are, and whether they are on route for fulfilment. This process is often a manual procedure with lots of stand alone processes.

Hunter Systems have created an order processing system for ACT! CRM software incorporating an interface into Sage 50 accounts software delivering an integrated front and back office system for business that require fast throughput with multiple sales personnel taking orders at the same time.

The integrated solution separates the accounts and ensures that invoices can be processed rapidly by many people at the same without having to wait for the accounts programme. It also has an e-commerce order processing module that integrates with your website should it be required. The website Sales Processor is required, if you are processing orders from your website and need the back office stock system
to be kept in sync with the website. The order processing system can be run directly with ACT! CRM and can be integrated with your Sage 50 accounts if required.

The ACT order processing system consist of the following additional modules:

• Administration
• sales order processing/ Invoicing
• Purchase order Processing
• Stock Inventory
• Reporting

Feature of the system include:

• Multi-location stock.
• Batch tracability.
• View current stock levels at point of order taking
• Additional Stock fields and rules for bulk sales and discounts.
• E-Commerce Website Integration.
• Fast order processing by multiple users.
• Large Stock list.
• Bill of Materials
• Specific reporting requirements.

What the system can deliver

• Faster order processing
• Better management of rush orders
• Reduced manual labour
• Reduced cost per sales order
• Integration with your existing Sage 50 system
• An auditable sales process
• More satisfied customers

When the system is initially configured data can be transferred from the existing sales ledger into the ACT! CRM Order processing database.

Transactional information such as invoice numbers, details and amounts owed and paid are also displayed.

ACT! for Line 50 includes an accounting menu and an accounting tab for displaying relevant data in the contact record. As a result, selected financial data can be displayed in the contact record within ACT!.