SAM Software Support

The Hunter Systems Support Centre is available to customers that have a current Support Agreement; customers are provided with a Support Agreement number which must be quoted in all correspondence or telephone communication with the Support Centre.

Our Customer Support resources include:

• Downloadable product updates improve or expand an existing feature of SAM.
• Check the Product Updates page to see whether a product update is available for your version of SAM.
• Each Hunter Systems service agreement includes automatic upgrades for all clients with an annual support contract for SAM.
• Information on common problems and solutions, available 24/7. Check our knowledgebase before you contact technical support – the answer may already be waiting for you.
• Information about installing SAM on a network or allowing your computer’s firewall to work with SAM.
• Tips for Using SAM – Learn ways to work smarter with SAM Service Manager or SAM Asset Manager.
• We also provide support solutions for the Sage 50 and Sage 200 Range of accounting and Payroll Software.

Be sure to register your product so you can receive information about product upgrades, special announcements and news about seminars, training and user groups.
You can contact the Hunter Systems Support Centre on either:

Email: support@hunter-systems.com or telephone +44 (0)845 372 7007

If an issue arises please make sure that you include a detailed description of the issue, as well as the exact version number of the software you are using. This will assist us in giving you a timely and relevant response.

If you do not have a current support agreement you can request more detailed information on Hunter Systems Support Contracts by contacting Hunter Systems sales at

Email: sales@hunter-systems.com or telephone +44 (0)845 372 7007

Skilled Engineers

Our Customer Support services utilise highly skilled engineers who provide assistance in resolving even the most difficult software issues.