- Home
- Company
- Products
- Services
- Online Store
- Support
- Contact Us
SAM Service Manager
Use SAM Service Manager to manage your day-to-day Jobs and Service Requests
SAM Service Manager is a fully featured service and Asset Management solution that is suitable for managing your service business, 
this version is off the shelf and is downloadable, click on the link below to download and use today. It’s packed with features to help keep your service business truly organised and ensure you keep your customers fully updated with the progress on any issues that are currently being worked on.
As well as informing you when a service contract is not profitable, it also helps to manage your other day-to-day scheduling. So you'll be more in control and be able to free-up time for other areas of your business.
There are also features that allow you to manage your customers more professionally, while our flexible management reports give you a greater insight into your business.
Download SAM Corvus Service Manager now
Overview
Service and Asset Management solution (SAM) is a comprehensive help desk and asset Management software package, providing Help desk, Personnel, Service managers and estates managers with a fully integrated simple Cockpit from which to monitor operations. Maintaining assets and requests, from users of resources.
Often the first contact users have with their support technician is when something goes wrong. As a single point of contact, the help desk plays an important part in the provision of Services, avoiding losses due to inefficiencies. The main focus of SAM Service Manager is support requests and Asset Tracking.
Proactive
The suite of SAM modules enabling Service personnel, Technicians and administrators to resolve complex issues in minimal time, removing end-user frustration.
SAM also facilitates tracking of organizational ‘needs’ through asset management, proactively allocating resources to the right user/departments, thus increasing your productivity. Simple Used off-the-shelf or bespoke, SAM dovetails perfectly with your existing business systems/ processes, often with seamless integration with existing legacy systems, populating SAM directly from your existing systems.
With a training package specific to your organization; with SAM at your side, you’ll be reaping the rewards in no time at all. Designed for ease of use; with SAM telephone calls from new and existing clients are dealt with and dispatched, quickly and professionally. SAM is a comprehensive tool which is fully supporting users in recording, storing, tracking, updating, retrieving and closing any service call you provide to your client.
SAM is built using Microsoft Visual Studio 2005, Microsoft SQL Server 2005. SAM provides a CRM style solution with flexible plug-in to connection any Accounting software Solution, from ERP to SAGE
Main Features
Complete asset tracking Full tracking of your assets over it’s complete life cycle.
Change Management
SAM creates a log entry for every change; who, when and previous field value. Associate all files as attachments within document library. You can upload key files directly to the SAM database and associate them to individual assets.
Document Library
Customisable asset types SAM inventory is stored against style templates, containing a range of user-defined fields that allow you to store item specific info.
Scheduling & Tracking All your asset activities and deployments can be scheduled and tracked. Where an asset is due for servicing or leased to a third-party, SAM records these events, together with time the asset is due to be returned.
External Database Integration SAM’s External Database Integration, means you can link assets to any existing OLEDB compliant data source. SAM also provides advanced synchronisation capabilities and integration with legacy systems. Features continued Manage contacts
Manage Information
Management Reporting
Download SAM Corvus Service Manager
Download SAM Brochure
