Microsoft Dynamics CRM Sales Module

Microsoft Dynamics CRM Sales Module

• Workflow Automation
• Settings & Security
• Forms and Views
• Features List
• Opportunities
• Sales - Outlook Client
• Leads Management
• Sales Module
• Customisation

Accessible from Microsoft Outlook and the web, Microsoft CRM Sales helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process - ensuring a shorter cycle, higher close rates, and improved customer retention.

Increase sales success

Shorten the sales cycle and improve close rates with leads and opportunity management, customizable workflow rules for automated sales processes, quote creation, and order management.

Understand customer needs

Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.

Complete customer view

Microsoft CRM offers a centralized, customizable view of sales and support activity and customer history.

Work from Outlook or the Web

Access full sales functionality online and offline with Microsoft Outlook, or work online from any location with a Web browser.

Share information

Integrated modules let employees view, update, and share information across teams and departments.

Integrate powerfully

Integrate with Microsoft Office, Microsoft Business Solutions ERP applications, and other business systems.